CLAIMS MANAGEMENT
ACTIVE MANAGEMENT FOR YOUR COVERAGE IN THE EVENT OF A CLAIM
Professional claims management is one of the core competencies of GLOBAL. In the event of a major loss, an immediate response and competent decisions are required. After all, the very existence of a company can rapidly be put at risk.
In our view, claims management not only includes initial measures and efficient expert, time and settlement management, but also – and in particular – reliable support during negotiations with insurers, public authorities and the media.
“For me, the GLOBAL GROUP stands out because of its friendly and personal working atmosphere. In managing our expert team in the area of claims, I learn each day anew that there are far more than just standard solutions – and that also applies to our staff team. Our team and our culture are characterised by their flexibility and high degree of personal responsibility.”
GLOBAL – A STRONG PARTNER FOR YOUR CLAIMS MANAGEMENT
Our management starts before a claim occurs. We support you with active loss prevention strategies right from the start – as part of our effective claims management.
In the event of an emergency, we are available for you around the clock: as your personal advisors, we can support you in assessing the damage and deciding on any immediate measures that may be required, and can be on site within a few hours to inspect the damage.
During the settlement of the claim, we do the following for you:
- Compilation of the claim and documentation
- Advice on the choice of suitable experts and coordination of expert appointments
- Assessment of the expert reports
- Support with the compilation of claims documents and their forwarding to the insurer
- Negotiations with insurers through our in-house claims experts
- Negotiations of payments on account with insurers
- Creation of the loss settlement
WE OFFER RELIABLE SUPPORT WITH DISCUSSIONS AND NEGOTIATIONS WITH PUBLIC AUTHORITIES AND THE MEDIA
We have your back and consider every eventuality that you may not immediately think of in the event of an emergency. We establish an effective claims management system and provide proactive support in the event of a specific claim – so that you are also in the best of hands in an emergency.
DO YOU HAVE ANY QUESTIONS? THEN PLEASE CONTACT US.